We offer a flat-rate shipping fee of $X.XX for most orders. Orders over $XXX qualify for Free Shipping.

Orders are shipped via UPS & USPS. You will receive a tracking number via email as soon as your label is created.

Standard processing takes 1-2 business days. Once shipped, transit times typically range from 3-5 business days depending on your location.

Unfortunately at this time, Gnome Games does not offer international shipping.

Yes! Select your preferred Gnome Games location at the shipping method selection. You will receive an email notification when your order is ready, usually with 1-2 business days.

The most common reason for a delay is that your order contains a Preorder item. We hold the entire order until all items are in stock.

To minimize shipping costs, we ship orders in full once the final preorder item arrives. If you need in-stock items sooner, please place them as separate orders.

Preorders ship on the manufacturer's official release date. While we aim for delivery on release day, shipping carrier delays are occasionally possible.

You may return most new, unopened items within 30 days of delivery for a full refund. Important: Due to market volatility, all Trading Card Game (TCG) and CCG products are final sale and cannot be returned.

If you item arrives damaged, please contact us within 48 hours with clear photos of the damaged product and the shipping packaging.

If our inventory count was off and an item is unavailable, we will notify you, refund that item immediately, and process the remainder of your order.

If you need to change your address or cancel an order, please contact us immediately. Once an order has reach the "Shipped" status, we can no longer make changes.

If your game is missing a piece (e.g., a card, die, or meeple), please reach out to us! We have great relationships with the manufacturers we work with, and we can help fill out "Missing Parts" forms to get you replacements for free.