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From the Head Gnome – we’ll continue to bring fun and games to your tables despite COVID-19

Gnome Games will continue to bring fun and games to your tables despite COVID-19.

From the Head Gnome – Pat Fuge Last Updated – Thursday July 9, 2020

All of us at Gnome Games know you rely on our stores to bring the finest in tabletop games, puzzles and diversions to your tables. We are going to continue to do that, despite the situation presented by the coronavirus, affectionately known as COVID-19. I would like to keep you abreast of how we are going to do this safely for both you our customers as well as the most important part of Gnome Games, our staff.

We are open for shopping and Masks are required

Here’s what Gnome Games is doing to keep fun at the tables

First and foremost, we have a high concern for our staff and your personal safety. Gnome Games will follow all CDC and Wisconsin Department of Health guidelines in hosting and our attendance of events  We will also maintain a high focus and attention to in store hygiene and cleanliness. As these guidelines may change, we will adapt our operations to meet them. These are all preventative measures to protect staff and customers, especially those who are in COVID-19 High Risk groups.  Want to learn more – visit their websites.  It’s always best to get the news from the source.

All Random Player Interaction In Store Play is suspended until further notice

To keep the Gnome Games Staff and families of the communities we play in safe, we are suspending all in store play opportunities effective immediately. The less chance we give this bug to spread the better off we will all be, so we are doing our small part, by closing the demo libraries and suspending all in store play.  We will reschedule as the situation allows once the COVID-19 threat has passed.

You and your small group can come in  and play by appointment only

To allow you to play on our tables we require a reservation and are limiting your group size.  You must all wear masks at all times and must make the reservation ahead of time by contacting the store you want to play at.  We can facilitate Pokemon Play, Yu Gi Oh Play, Magic and other card games, have tables for miniatures and board games.
Masks must be worn at all times and there is a fee for this.  Simply call or message the store you want to play at via Facebook

Gnome Games will continue to provide you with a safe place to shop

We have cancelled all in store and community outreach events , but you can still shop in the store for games to take home and play.  We will monitor this situation closely and keep you informed about any changes in our schedules via our website and all of the Gnome Games Facebook pages.  You can also have us deliver to your front door, or order games and puzzles for curbside pickup from all of the Gnome Games stores.

Cleaning and Disinfecting

We’ll do a lot of extra cleaning and wiping with bleach and other CDC approved cleaners throughout the day to keep all counters, tabletops and contact surfaces as clean as possible. We’ll also take additional measures at the checkout area, and you may see our staff wearing gloves as we handle transactions. Gloves protect them, and please don’t be offended if they are wearing them. If you would like, they will also remove shrink wrap from your games before you leave.

We’ll need a little help from you as our customer and guest as well

Gnome Games is going to need a little help with keeping the store clean and safe for you and our staff as well. While we are asking you to help – we’ll also make sure you get a few reminders if you need them as well. Please understand that if a Gnome Games staff asks you to do something, it’s because we want to make everyone’s experience a safe and fun one.

If you are sick or not feeling well, please stay home

If you are sick, have a cough, fever or other symptoms of the flu or COVID-19, we ask that you stay home. This doesn’t mean you can’t get a game or puzzle and I’ll cover that in a bit, but it does mean that we may ask you to leave if we observe any symptoms. It’s not because we don’t like you, it’s because we do, and we want to see you back at our tables when you are healthy.

Wear your mask.  Properly

Wash your hands, a lot.

We’ll ask you to wash your hands at our events – a lot. Like after every round of a tournament. You’ll be touching other people’s cards or rolling those dice that were in the bag with those other dice that you took to Mordor and back. Who knows what could be on those! So, we’ll remind you to wash your hands after every round and give you some time to do it as well.

Spirit of the Game

You all know what that means. But in the wake of COVID-19, we are amending the rules just a bit. First, start-of-match handshakes are out. Knuckle bumps, under table toe taps, or Vulcan Hand Salutes are in. We’ll continue to have fun without sharing the germs.

Get some Game!

Gnome Games will provide Gnome Home Delivery – directly to your doorstep! We’ll bring you games to play, even if you are in a self-quarantine situation! Delivery service is available daily, and curbside contactless pickup is also available

An Ounce of Prevention…

All of these measures are preventative, to protect the Gnome Games staff and customers. We’ll keep updating them as the CDC, Department of Health and other agencies adapt to the COVID-19 situation. At the end of the day, Gnome Games will continue to provide you with the very best in tabletop fun at home or at our stores. We want to thank you for your support in this, and look forward to playing with you! If you have any questions or concerns, please feel free to contact me directly via email here

Pat Fuge
The Head Gnome

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Bring the fun to your home tables, All In Store Play is suspended until further notice

Gnome Games brings the best in tabletop fun and games to the tables, and to keep our staff safe we are suspending all in store play until further notice.

Gnome Games is suspending all in-store play until further notice to ensure the safety of our staff and customers as we take proactive measures to combat COVID-19. We will continue to provide the community with the finest games, puzzles and diversions as the Gnome Games stores will remain open for shopping, curbside pickup and home delivery.

We take the safety of the Gnome Games staff and customers seriously, and are taking the following proactive measures to mitigate the spread of the COVID -19 virus effective immediately.

  • All In Store Play is suspended until further notice. This includes casual play, tournaments, leagues, role-playing events, miniature events, and using the game demo library.  All Play areas are closed to the public.
  • Store Hours are adjusted slightly – 10 AM – 8 PM Mon – Fri, 9 AM – 7 PM Sat, Noon – 6 PM Sunday
  • Only store staff will handle single card binders and pull cards. Please bring your lists, request cards via messenger or email, or shop for in store pick-up at cards.gnomegames.com
  • All Outreach and Community Events are cancelled – and we will reschedule as appropriate.
  • We will continue our diligent cleaning and COVID-19 mitigation programs
  • Gnome Home Delivery is available in Green Bay and Appleton. Simply call or message the store, ask for the games you want. We’ll process the transaction via PayPal and deliver to your home for a small fee.
  • Curbside Pickup is now available at all stores. Simply call or message the store you wish to pickup the games at. We’ll have them ready and will bring them out to your vehicle. We can accommodate credit card transactions at the curbside or via PayPal before you arrive
  • Special Orders are always welcome! We’ll get the games you want to play while you are doing your part to fight COVID-19. Simply call, email or message and we’ll get the games you want to play as long as they are available for us to get for you.
  • Returns of games and unopened products are also suspended.  We will honor any returns of unopened merchandise with receipt after the COVID-19 threat has subsided.

What you can do to help

We still ask that if you are sick, not feeling well or may have been exposed, that you don’t come to the store. We’ll do everything within our power to get you great games or puzzles to help the time go a little faster, and so you can have a little fun too. We’ll also continue our diligent measures in the store to keep you safe we announced earlier – – and have modified a few to do it a little safer! If you have a special request please just ask via phone call, email or messenger.

We’d also love to hear and see how you are playing and having a fun at your table! Please share your tabletop fun with the Gnome families on our Facebook pages,We all could use a smile – and when you share yours with us – you double the fun.

We want to thank you for your support in this, as well as for your support of Gnome Games as a business.  We look forward to playing with you soon!

Pat
The Head Gnome